We want everyone who visits our website to be able to access the full range of services available, regardless of their skill or technology.
Durham County Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
This accessibility statement applies to http://www.durhamcarers.info/.
Compliance status
This website is fully compliant with the Web Content Accessibility Guidelines version 2.2 AA standard.
Preparation of this statement
This statement was prepared on July 2020. It was last reviewed on 3 October 2025.
We re-assess the code, design and content of a website, application or system for accessibility whenever it undergoes a major modification. We do this internally using a combination of automated and manual checking.
Page content is manually checked every time it is updated.
Feedback and contact information
If you have any accessibility problems or feedback, please email us at webadmin@durham.gov.uk.
If you need to contact us about any other issues, please use our contact us page.
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing The Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Under the Equality Act 2010 we must ensure we do not unlawfully discriminate in our service delivery and make reasonable adjustments for people with disabilities where necessary. We are constantly working to improve the accessibility and usability of our site.
